Frequently Asked Questions

Shipping

Where do you ship?

We currently ship to addresses within the United States.

How much is shipping?

Standard shipping is free within the United States.

When will my order arrive?

Estimated delivery is 10–18 business days. Delivery dates are estimates and may vary due to carrier delays, weather, holidays, or address issues.

Will I receive tracking?

When tracking is available, it will be sent to the email address used at checkout.

Product

Does the dispenser work with liquid soap?

Yes. The current SOLVESSI model is the 350 mL liquid dispensing version. Choose black or white on the product page.

Is it rechargeable?

Yes. It uses rechargeable DC 5V lithium-ion power.

Can it be wall mounted?

Yes. It can be used on a countertop or mounted on a suitable wall surface.

Orders and returns

Can I change or cancel an order?

Contact us as soon as possible at allyours0027@gmail.com. We cannot guarantee changes after fulfillment begins.

What is your return policy?

Return requests may be submitted within 30 days of delivery, subject to the conditions in our published Refund Policy.